SPIKE

How can a Dubai salon send automatic WhatsApp booking reminders?

Connect your bookings to your WhatsApp Business number and let the reminders go out on their own. Each client gets one message the day before and another that morning, with a one-tap confirm, in English, Arabic or both. SPIKE sets this up on your own number with your team, and you approve every message before it goes live.

Set it up in order

  1. Use your WhatsApp Business numberReminders go out from the number your clients already message, so a reply lands with your team, not a stranger.
  2. Pick when they go outOne reminder the day before the appointment and another that morning. That is the pattern we set up for no-show reminders.
  3. Write the messageKeep it to the service, the day and the time, then a one-tap confirm. For example: “See you tomorrow at 6 pm for your blow-dry. Tap to confirm.”
  4. Choose the languageSend it in English, Arabic or both, matching how your clients book.
  5. Approve it, then switch it onYou see and approve every message before it goes live, and you can switch the reminders off any time.
  6. Hand replies to your teamIf a client wants to move or cancel, the conversation goes straight to your team on the same chat.

See every follow-up that can run on its own on the SPIKE home page.

Questions salons ask

Do you need access to our WhatsApp?

We set up auto-replies on your WhatsApp Business number with your team. You keep full control and can switch them off any time.

Can the reminders be in Arabic?

Yes. Messages can be in English, Arabic or both.

What else can run on WhatsApp besides reminders?

An instant reply when someone fills in your form, a polite review request after the visit, a text-back when a call rings out, one invitation back for clients who have been away a while (only to people who agreed to hear from you), and a reminder for unpaid invoices.

What does it cost?

Follow-ups like booking reminders are quoted per setup, and you can add them to the Lead Engine.

Can we see it before paying?

Yes. Every pitch starts with a free draft for your business, so you can judge the work before paying.

Want a free draft for your salon?

Tell us your business and one service. We'll send a draft page and WhatsApp flow, free.

Ask for a free draft